AWS Support or AWS Expert












0















I am in little confusion, and would like to solve it with your help.



My website is running well on EC2 since last 2-3 months and I got it migrated with one of AWS Expert, now that expert is not in premises and I am little worry how should I proceed to maintain it so that if any minor/major issue occurs with the running EC2 instance can be taken care immediately.



Options in my mind are:




  1. Hire a person who is good in AWS, can take care all EC2 maintenance works.

  2. Purchase Business support, so that if any major/minor issue occurs can be taken care at earliest, I am in favor of this option since if EC2 goes down nobody can correct it except AWS team which is actively available only when I will be having Business Support.


Please share your feedback.










share|improve this question

























  • Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

    – Vorsprung
    Nov 22 '18 at 12:26











  • @Vorsprung I have made it little more clear, Please have a look.

    – Android Dev
    Nov 22 '18 at 12:34


















0















I am in little confusion, and would like to solve it with your help.



My website is running well on EC2 since last 2-3 months and I got it migrated with one of AWS Expert, now that expert is not in premises and I am little worry how should I proceed to maintain it so that if any minor/major issue occurs with the running EC2 instance can be taken care immediately.



Options in my mind are:




  1. Hire a person who is good in AWS, can take care all EC2 maintenance works.

  2. Purchase Business support, so that if any major/minor issue occurs can be taken care at earliest, I am in favor of this option since if EC2 goes down nobody can correct it except AWS team which is actively available only when I will be having Business Support.


Please share your feedback.










share|improve this question

























  • Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

    – Vorsprung
    Nov 22 '18 at 12:26











  • @Vorsprung I have made it little more clear, Please have a look.

    – Android Dev
    Nov 22 '18 at 12:34
















0












0








0








I am in little confusion, and would like to solve it with your help.



My website is running well on EC2 since last 2-3 months and I got it migrated with one of AWS Expert, now that expert is not in premises and I am little worry how should I proceed to maintain it so that if any minor/major issue occurs with the running EC2 instance can be taken care immediately.



Options in my mind are:




  1. Hire a person who is good in AWS, can take care all EC2 maintenance works.

  2. Purchase Business support, so that if any major/minor issue occurs can be taken care at earliest, I am in favor of this option since if EC2 goes down nobody can correct it except AWS team which is actively available only when I will be having Business Support.


Please share your feedback.










share|improve this question
















I am in little confusion, and would like to solve it with your help.



My website is running well on EC2 since last 2-3 months and I got it migrated with one of AWS Expert, now that expert is not in premises and I am little worry how should I proceed to maintain it so that if any minor/major issue occurs with the running EC2 instance can be taken care immediately.



Options in my mind are:




  1. Hire a person who is good in AWS, can take care all EC2 maintenance works.

  2. Purchase Business support, so that if any major/minor issue occurs can be taken care at earliest, I am in favor of this option since if EC2 goes down nobody can correct it except AWS team which is actively available only when I will be having Business Support.


Please share your feedback.







amazon-web-services amazon-ec2






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 22 '18 at 12:31







Android Dev

















asked Nov 22 '18 at 12:22









Android DevAndroid Dev

804618




804618













  • Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

    – Vorsprung
    Nov 22 '18 at 12:26











  • @Vorsprung I have made it little more clear, Please have a look.

    – Android Dev
    Nov 22 '18 at 12:34





















  • Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

    – Vorsprung
    Nov 22 '18 at 12:26











  • @Vorsprung I have made it little more clear, Please have a look.

    – Android Dev
    Nov 22 '18 at 12:34



















Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

– Vorsprung
Nov 22 '18 at 12:26





Your question is a bit vague but reading between the lines you need support for an application running on EC2, not just the EC2 itself. I don't think AWS Business Support covers that

– Vorsprung
Nov 22 '18 at 12:26













@Vorsprung I have made it little more clear, Please have a look.

– Android Dev
Nov 22 '18 at 12:34







@Vorsprung I have made it little more clear, Please have a look.

– Android Dev
Nov 22 '18 at 12:34














1 Answer
1






active

oldest

votes


















0















if any minor/major issue occurs with the running EC2 instance can be taken care immediately.... Purchase Business support,




Please see the Business support plan.



AWS Business support will help you to stay available, support you to resolve your issues, but they won't do it instead of you. They really won't touch your environment.



This answer is opinion based as you placed no hard requirements for your case.




Hire a person who is good in AWS, can take care all EC2 maintenance works




If this is viable and feasible depends if you have enough work for such a person or you would pay to stand by. What may be interesting is option of managed hosting. AWS itself doesn't do managed hosting themselves, but there is a list partners providing managed services.



Under managed services there are different service level, but usually the partners will keep pool of AWS certified experts and they can proactively monitor your environment and do something immediately if needed (usually only the infrastructure is supported, not necessary any custom application).






share|improve this answer























    Your Answer






    StackExchange.ifUsing("editor", function () {
    StackExchange.using("externalEditor", function () {
    StackExchange.using("snippets", function () {
    StackExchange.snippets.init();
    });
    });
    }, "code-snippets");

    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "1"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    autoActivateHeartbeat: false,
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53430942%2faws-support-or-aws-expert%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0















    if any minor/major issue occurs with the running EC2 instance can be taken care immediately.... Purchase Business support,




    Please see the Business support plan.



    AWS Business support will help you to stay available, support you to resolve your issues, but they won't do it instead of you. They really won't touch your environment.



    This answer is opinion based as you placed no hard requirements for your case.




    Hire a person who is good in AWS, can take care all EC2 maintenance works




    If this is viable and feasible depends if you have enough work for such a person or you would pay to stand by. What may be interesting is option of managed hosting. AWS itself doesn't do managed hosting themselves, but there is a list partners providing managed services.



    Under managed services there are different service level, but usually the partners will keep pool of AWS certified experts and they can proactively monitor your environment and do something immediately if needed (usually only the infrastructure is supported, not necessary any custom application).






    share|improve this answer




























      0















      if any minor/major issue occurs with the running EC2 instance can be taken care immediately.... Purchase Business support,




      Please see the Business support plan.



      AWS Business support will help you to stay available, support you to resolve your issues, but they won't do it instead of you. They really won't touch your environment.



      This answer is opinion based as you placed no hard requirements for your case.




      Hire a person who is good in AWS, can take care all EC2 maintenance works




      If this is viable and feasible depends if you have enough work for such a person or you would pay to stand by. What may be interesting is option of managed hosting. AWS itself doesn't do managed hosting themselves, but there is a list partners providing managed services.



      Under managed services there are different service level, but usually the partners will keep pool of AWS certified experts and they can proactively monitor your environment and do something immediately if needed (usually only the infrastructure is supported, not necessary any custom application).






      share|improve this answer


























        0












        0








        0








        if any minor/major issue occurs with the running EC2 instance can be taken care immediately.... Purchase Business support,




        Please see the Business support plan.



        AWS Business support will help you to stay available, support you to resolve your issues, but they won't do it instead of you. They really won't touch your environment.



        This answer is opinion based as you placed no hard requirements for your case.




        Hire a person who is good in AWS, can take care all EC2 maintenance works




        If this is viable and feasible depends if you have enough work for such a person or you would pay to stand by. What may be interesting is option of managed hosting. AWS itself doesn't do managed hosting themselves, but there is a list partners providing managed services.



        Under managed services there are different service level, but usually the partners will keep pool of AWS certified experts and they can proactively monitor your environment and do something immediately if needed (usually only the infrastructure is supported, not necessary any custom application).






        share|improve this answer














        if any minor/major issue occurs with the running EC2 instance can be taken care immediately.... Purchase Business support,




        Please see the Business support plan.



        AWS Business support will help you to stay available, support you to resolve your issues, but they won't do it instead of you. They really won't touch your environment.



        This answer is opinion based as you placed no hard requirements for your case.




        Hire a person who is good in AWS, can take care all EC2 maintenance works




        If this is viable and feasible depends if you have enough work for such a person or you would pay to stand by. What may be interesting is option of managed hosting. AWS itself doesn't do managed hosting themselves, but there is a list partners providing managed services.



        Under managed services there are different service level, but usually the partners will keep pool of AWS certified experts and they can proactively monitor your environment and do something immediately if needed (usually only the infrastructure is supported, not necessary any custom application).







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Nov 22 '18 at 13:04









        gusto2gusto2

        4,7482920




        4,7482920






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Stack Overflow!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53430942%2faws-support-or-aws-expert%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            Costa Masnaga

            Fotorealismo

            Sidney Franklin