StoreServicesFeedbackLauncher is not working

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2
down vote

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Since Windows 10, Version 1809 (Build 17763), the start of the Feedback Hub from a UWP app has ended with the following error: -1073741819 (0xc0000005) 'Access violation'

if (StoreServicesFeedbackLauncher.IsSupported())

{

      FeedbackRadioButton.Visibility = Visibility.Visible;

}



private async void LaunchFeedbackHub(object sender, RoutedEventArgs e)

{

    try

    {                

        var launcher = StoreServicesFeedbackLauncher.GetDefault();

        await launcher.LaunchAsync();

    }

    catch (Exception ex)

    {

        Debug.WriteLine(ex.Message);

    }

}

There is a reference to the Microsoft.Engagment.Framework and the Microsoft.Services.Store.SDK is installed.
The problem occurs in both debug mode and release mode.

What could that be?

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

1

call IsSupported to see if Hub is installed correctly.
– magicandre1981
Nov 19 at 17:07

add a comment |

up vote
2
down vote

favorite

Since Windows 10, Version 1809 (Build 17763), the start of the Feedback Hub from a UWP app has ended with the following error: -1073741819 (0xc0000005) 'Access violation'

if (StoreServicesFeedbackLauncher.IsSupported())

{

      FeedbackRadioButton.Visibility = Visibility.Visible;

}



private async void LaunchFeedbackHub(object sender, RoutedEventArgs e)

{

    try

    {                

        var launcher = StoreServicesFeedbackLauncher.GetDefault();

        await launcher.LaunchAsync();

    }

    catch (Exception ex)

    {

        Debug.WriteLine(ex.Message);

    }

}

There is a reference to the Microsoft.Engagment.Framework and the Microsoft.Services.Store.SDK is installed.
The problem occurs in both debug mode and release mode.

What could that be?

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

1

call IsSupported to see if Hub is installed correctly.
– magicandre1981
Nov 19 at 17:07

add a comment |

up vote
2
down vote

favorite

Since Windows 10, Version 1809 (Build 17763), the start of the Feedback Hub from a UWP app has ended with the following error: -1073741819 (0xc0000005) 'Access violation'

if (StoreServicesFeedbackLauncher.IsSupported())

{

      FeedbackRadioButton.Visibility = Visibility.Visible;

}



private async void LaunchFeedbackHub(object sender, RoutedEventArgs e)

{

    try

    {                

        var launcher = StoreServicesFeedbackLauncher.GetDefault();

        await launcher.LaunchAsync();

    }

    catch (Exception ex)

    {

        Debug.WriteLine(ex.Message);

    }

}

There is a reference to the Microsoft.Engagment.Framework and the Microsoft.Services.Store.SDK is installed.
The problem occurs in both debug mode and release mode.

What could that be?

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

Since Windows 10, Version 1809 (Build 17763), the start of the Feedback Hub from a UWP app has ended with the following error: -1073741819 (0xc0000005) 'Access violation'

if (StoreServicesFeedbackLauncher.IsSupported())

{

      FeedbackRadioButton.Visibility = Visibility.Visible;

}



private async void LaunchFeedbackHub(object sender, RoutedEventArgs e)

{

    try

    {                

        var launcher = StoreServicesFeedbackLauncher.GetDefault();

        await launcher.LaunchAsync();

    }

    catch (Exception ex)

    {

        Debug.WriteLine(ex.Message);

    }

}

There is a reference to the Microsoft.Engagment.Framework and the Microsoft.Services.Store.SDK is installed.
The problem occurs in both debug mode and release mode.

What could that be?

c# uwp windows-10

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

edited Nov 20 at 9:10

Ashish Kamble

621419

edited Nov 20 at 9:10

Ashish Kamble

621419

edited Nov 20 at 9:10

Ashish Kamble

621419

asked Nov 19 at 16:10

kendoo

798

asked Nov 19 at 16:10

kendoo

798

asked Nov 19 at 16:10

kendoo

798

1

call IsSupported to see if Hub is installed correctly.
– magicandre1981
Nov 19 at 17:07

add a comment |

1

call IsSupported to see if Hub is installed correctly.
– magicandre1981
Nov 19 at 17:07

call IsSupported to see if Hub is installed correctly.
– magicandre1981
Nov 19 at 17:07

add a comment |

1 Answer
1

active

oldest

votes

up vote
2
down vote

accepted

Thanks for your feedback, I have reported this to related team. Please pay attention to the follow-up version update. Currently, you could use the following wrokaround.

switch (AnalyticsInfo.VersionInfo.DeviceFamily)

{

    case "Windows.Mobile":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=30"));

        break;

    case "Windows.Desktop":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=143"));

        break;



    default:

        break;

}

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

add a comment |

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1 Answer
1

active

oldest

votes

1 Answer
1

active

oldest

votes

up vote
2
down vote

accepted

Thanks for your feedback, I have reported this to related team. Please pay attention to the follow-up version update. Currently, you could use the following wrokaround.

switch (AnalyticsInfo.VersionInfo.DeviceFamily)

{

    case "Windows.Mobile":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=30"));

        break;

    case "Windows.Desktop":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=143"));

        break;



    default:

        break;

}

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

add a comment |

up vote
2
down vote

accepted

Thanks for your feedback, I have reported this to related team. Please pay attention to the follow-up version update. Currently, you could use the following wrokaround.

switch (AnalyticsInfo.VersionInfo.DeviceFamily)

{

    case "Windows.Mobile":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=30"));

        break;

    case "Windows.Desktop":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=143"));

        break;



    default:

        break;

}

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

add a comment |

up vote
2
down vote

accepted

Thanks for your feedback, I have reported this to related team. Please pay attention to the follow-up version update. Currently, you could use the following wrokaround.

switch (AnalyticsInfo.VersionInfo.DeviceFamily)

{

    case "Windows.Mobile":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=30"));

        break;

    case "Windows.Desktop":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=143"));

        break;



    default:

        break;

}

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

Thanks for your feedback, I have reported this to related team. Please pay attention to the follow-up version update. Currently, you could use the following wrokaround.

switch (AnalyticsInfo.VersionInfo.DeviceFamily)

{

    case "Windows.Mobile":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=30"));

        break;

    case "Windows.Desktop":



        await Launcher.LaunchUriAsync(new Uri("windows-feedback:?contextid=143"));

        break;



    default:

        break;

}

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

edited Nov 21 at 5:57

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

answered Nov 20 at 8:07

Nico Zhu - MSFT

8,7271421

add a comment |

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